sevenmonthnineteenday，A large number of Microsoft worldwideWindowsThe system user reported a blue screen crash phenomenon. at leasttwentyThe business systems of transportation, finance, healthcare, retail and other industries or public services in multiple countries have been affected. Among them, system disruptions are particularly severe in Singapore, India, Australia, New Zealand, and the United States.

It is worth noting that Microsoft systems have not encountered such major failures or service interruptions for the first time. In recent years, with the acceleration of global digitalization, various system failures and security issues have occurred frequently, causing huge losses and troubles to enterprises and individual users. The following table summarizes some accident situations:

Major failures and interruptions of Microsoft over the years (incomplete statistics)

According to foreign media reports, the incident was caused byCrowdStrikeThe company is using MicrosoftWindowsThe customer of the system sent a defective software updateThis timeUpdate andWindowsThe system has encountered compatibility issues, resulting in blue screens on computers that have installed the security software.CrowdStrikeWe are an American cybersecurity service provider specializing in cloud workloads and endpoint security, threat intelligence, and network attack response software markets.two thousand and nineteenAfter being listed on NASDAQ in, its market value rapidly climbed, becoming one of the world's largest listed cybersecurity companies by market value. Having a close market share in the global security software market15%Share, nearthree hundredHome Wealthfive hundredStrong enterprises and numerous government agencies mainly use its products.

Network security experts say that,This eventyesThe largest everITOne of the faults has affected approximately the worldeight hundred and fiftyInstall Microsoft on 10000 unitsWindowsOperating system devices.According to flight tracking websites, a large number of flights have been delayed or cancelled due to system crashes, causing significant impact on the global air transportation system.onlyU.S.AJustMore thantwo point threeTen thousand flight delays，Multiple financial institutionsAnd the hospitalThe computer system of the medical institution is paralyzed, resulting in the inability to provide services normally. TeslaCEOElon·Musk stated that this interruption has triggered“The automotive supply chain is paralyzed”. United States House Homeland Security Committeeeven to the extent thatrequirementCrowdStrikecompanyCEOKurtzGo to Congressparticipate inNetwork Security and Infrastructure Protection SubcommitteeHeldThe hearing, that's the big dealITAccident testimony.

A large number of flights have been delayed or cancelled due to system crashes

After the incident, CrowdStrikeQuickly acknowledged the mistake，We have released a fix program and promise to restore all affected systems as soon as possible. Microsoft EnterprisealsoRight andCrowdStrikeWork closely together to develop scalable solutions to help fix issues.However, due to the inability of the blue screen system to start, users need to restart the computer in safe mode for operation.

Although not all of the above incidents were directly caused by a single security software, they demonstrate the widespread impact that technical failures or security software issues can have on Microsoft systems and their users.CrowdStrikeAs a rare eventTheOriginating directly from a failed software updateResulting inGlobal malfunction,It fully exposes the importance of... in modern societyHigh dependence on information technologyThe riskThe fragility of global technological infrastructureThe importance of network security,This has triggered a profound reflection on people's dependence on network security and technology.

It is worth noting that this incident has had relatively little impact on China, with the main affected being related foreign-funded enterprises and some companies using Microsoft data centers. This is mainly because its structure is too deeply involved with the US government, and Chinese domestic enterprises have a strong influence on itCrowdStrikeLow usage rate of the product.China has vigorously promoted in recent years“Go beautify it”Strategy has embarked on the path of independent research and development in areas such as hardware, firmware, computers, switches, routers, firewalls, operating systems, chips, and cloud servicesChinese companies are also more inclined to choose to use domestically developed products.

In the future, with the deepening development of digital transformation, countries and enterprises will face more severe security challenges and technology dependence risks. While promoting digital transformation, relevant institutions must strengthen the protection of critical information systems to ensure their stability and reliability. Therefore, strengthening network security protection, improving software quality, adopting diversified technology selection, and developing emergency response plans will become important means for enterprises to cope with these challenges. At the same time, enterprises and regulatory agencies pay more attention to the security and stability of the supply chain, and build a safer, more reliable, and stable digital ecological environment.